What Might Be Next In The Enterprise Automation

Practical AI Roadmap Workbook for Business Executives


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A simple, practical workbook showing how AI can truly benefit your business — and where it may not be useful.
The Dev Guys – Mumbai — Think deeply. Build simply. Ship fast.

Why This Workbook Exists


In today’s business world, leaders are often told they must have an AI strategy. AI discussions are happening everywhere—from vendors to competitors. But business heads often struggle between two bad decisions:
• Accepting every proposal and hoping it works out.
• Declining AI entirely because of confusion or doubt.

This workbook offers a balanced third option: a calm, realistic way to identify where AI truly fits in your business — and where it doesn’t.

You don’t need to understand AI models or algorithms — just your workflows, data, and decisions. AI is simply a tool built on top of those foundations.

Best Way to Apply This Workbook


You can complete this alone or with your management team. The aim isn’t to finish quickly but to think clearly. By the end, you’ll have:
• Clear AI ideas that truly affect your P&L.
• Recognition of where AI adds no value — and that’s okay.
• A structured sequence of projects instead of random pilots.

Use it for insight, not just as a template. A good roadmap fits on one slide and makes sense to your CFO.

AI planning is business thinking without the jargon.

Starting Point: Business Objectives


Begin with Results, Not Technology


The usual focus on bots and models misses the real point. Non-technical leaders should start from business outcomes instead.

Ask:
• Which few outcomes will define success this year?
• Where are teams overworked or error-prone?
• Which decisions are delayed because information is hard to find?

AI matters when it affects measurable outcomes like profit or efficiency. Only link AI to real, trackable business metrics.

Leaders who skip this step collect shiny tools; those who follow it build lasting leverage.

Step 2 — See the Work


Map Workflows, Not Tools


Before deciding where AI fits, observe how work really flows — not how it’s described in meetings. Ask: “What happens from start to finish in this process?”.

Examples include:
• Lead comes in ? assigned ? follow-up ? quote ? revision ? close/lost.
• Support ticket ? triaged ? answered ? escalated ? resolved.
• Invoice issued ? tracked ? escalated ? payment confirmed.

Inputs, actions, outputs — that’s the simple structure. AI adds value where inputs are messy, actions are repetitive, and outputs are predictable.

Rank and Select AI Use Cases


Evaluate Each Use Case for Business Value


Not every use case deserves action; prioritise by impact and feasibility.

Use a mental 2x2 chart — impact vs effort.
• Focus first on small, high-impact changes.
• Big strategic initiatives take time but deliver scale.
• Nice-to-Haves — low impact, low effort.
• Delay ideas that drain resources without impact.

Add risk as a filter: where can AI act safely, and where must humans approve?.

Small wins set the foundation for larger bets.

Foundations & Humans


Data Quality Before AI Quality


AI projects fail more from poor data than bad models. Clarity first, automation later.

Design Human-in-the-Loop by Default


AI should draft, suggest, or monitor — not act blindly. Build confidence before full Gen AI consulting automation.

Common Traps


Steer Clear of Predictable Failures


01. The Demo Illusion — excitement without strategy.
02. The Pilot Problem — learning without impact.
03. The Full Automation Fantasy — imagining instant department replacement.

Choose disciplined execution over hype.

Partnering with Vendors and Developers


Frame problems, don’t build algorithms. State outcomes clearly — e.g., “reduce response time 40%”. Share messy data and edge cases so tech partners understand reality. Agree on success definitions and rollout phases.

Request real-world results, not sales pitches.

Evaluating AI Health


Indicators of a Balanced AI Plan


It’s simple, measurable, and owned.
Buzzword-free alignment is visible.
Ownership and clarity drive results.

Essential Pre-Launch AI Questions


Before any project, confirm:
• What measurable result does it support?
• Which workflow is involved, and can it be described simply?
• Do we have data and process clarity?
• Where will humans remain in control?
• What is the 3-month metric?
• What’s the fallback insight?

Conclusion


Good AI brings order, not confusion. It’s not a list of tools — it’s an execution strategy. True AI integration supports your business invisibly.

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